Software Downloads

eDigitalDeals | Software Downloads and Updates for DVR Cards, NVRs, and Standalone DVRs

Updated 2013-04-15 at 4.09pm PST

Click for Mobile Apps instead.

PC-Based (HC1, HC2, HC3) Hardware-Compressed Downloads & Instructions:

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First time installers, choose one link below (requires a PDF viewer):

Windows 2000/XP (32 or 64-bit) 905KB

Windows Vista/7 (32 or 64-bit) 909KB

or watch our complete installation video:

Upgraders:

1. If you wish to backup your current software configuration, click on Menu, then Backup System Parameters. Choose a file name and a location. Then exit the DVR software.

2. Go to Start > Control Panel > Add or Remove Programs

3. Select "DVR Server" in the "Currently installed programs" list, then click "Change/Remove." You'll be asked "Are you sure you want to completely remove the selected application and all of its components?" Choose "Yes." Windows will begin uninstalling your previously installed copy of the DVR software.

4. Once uninstall is complete, click "OK."

5. Go to Start > My Computer > Local Disk (C:) > Program Files. You'll see a folder called "DVR Server." Right-click the folder and choose "Delete." You'll be asked "Are you sure you want to remove the folder 'DVR Server' and move all its contents to the Recycle Bin?" Choose "Yes."

6. Go to Start > Right-click on My Computer > Properties > Device Manager. Click on the Hardware tab. Click on the plus sign next to "Sound, Video, and Game Controllers" to expand the menu. You should see a device that is copied several times. (If you are upgrading an HC2 or HC3 card, these drivers will be listed under a device starting with "MT", H.264, or DHVECWDM in your Device Manager.) These are your device drivers for your DVR Cards. Right-click on each driver and select Uninstall.

7. Now, follow the instructions listed above under "First Time Installers."

Instructional Video Tutorials on YouTube: Hardware-Compressed Hybrid Software

Version 6.75 Hardware-Compressed Hybrid Software Bundle - 330MB (Hybrid NDVR Server, CMS Client software for Windows 32-bit/64-bit only) Click here for a complete list of updates.
Includes Version 6.75 Hybrid NDVR Server & CMS Client Software, 6.75N Hybrid NDVR Server, PC Decoder, USB license for third-party IP camera licenses, Mac NVR Client, Network Backup Tool, Server & Client PDF Manuals, Dual-Monitor Manuals, POS Manuals & Diagrams
Player Software, RS232 port monitor, and H.264 to AVI Converter, Megapixel IP Camera Configurator (NVS)
IMPORTANT: Read the included PDF instructions or watch the video (top of this page) before installing. If upgrading from v6.16 or earlier, you will lose all your previously recorded footage after running Disk Management.

//V6.75 version changes:
1. added DT Series IPC support.
2. upgraded CMS Client connect device mode, CMS can connect all devices at the same time.
3. upgraded DH series IPC support to fix part IPC login bug in V6.74.
4. added support for 960H DVR Card.
5. fixed some other small bugs.

Less chance of frame loss, faster loading playback

playback for all cameras are forced synchronized

synchronized "quick play" for up to 16 channels has been added

NOTE: v6.75N is incompatible with non-N software versions. You will either need to delete your storage partitions and reallocate, or add more hard drive storage and allocate. If you choose to add more hard drive space, you can watch our YouTube video on how to do it.

v6.38GS D1-HC2/HC3 Software Bundle (for GS Software only) - 86.3MB
Includes Version 6.38GS DVR Server & NVR Client Software for customers using D1-HC2 and HC3 GS software only. (Some D1-HC2 and HC3 Cards and Systems sold before October 2010.)

v6.16b D1-HC1 Software Bundle - 78.8MB (older)
Includes v6.16b DVR Server & NVR Client Software,
Server & Client PDF Manuals,
D1 Player Software, & H.264 to AVI Converter

DVR and CMS Manuals PDFs
Includes all manuals for this software: instructions on how to use the Hybrid nDVR and CMS software, mobile phone clients, POS setup, Disk Management, Optional Matrix output for HC2 Platinum, Video Analytics setup, Network Backup tool, and NVMP for large video deployment.

Hybrid Software Disk Management Guide PDF
Instructions for formatting hard drives for use with Hybrid nDVR Software

Hybrid Software Keycode File (newer software) - 171KB (versions 6.27 and up, or 7.26 and up)
NOTE: This update is necessary if you're getting a REGISTRATION ERROR after launching the DVR software, or if you plan on using IP cameras. Just download the file, unzip it, and follow these instructions:

1. Quit the DVR program.

2. Make sure you unzip the file, and then copy both the NewKey.dat and DVSPass.dat files to this location:

(depending on the version and if you have 64-bit Windows installed):

v6.70 or higher (32-bit Windows):

C:\Program Files\Hybrid nDVR

v6.70 or higher (64-bit Windows):

C:\Program Files (x86)\Hybrid nDVR

v6.68 or lower (32-bit Windows):

C:\Program Files\DVR Server

v6.68 or higher (64-bit Windows):

C:\Program Files (x86)\DVR Server

3. Windows will ask you if you want to "overwrite the existing file." Select YES.

4. That's it. Re-launch the DVR software, and you shouldn't get the registration error any longer.

5. If you have a D1-HC3 system (purchased before August 2010), and you still continue to get the registration error, please try using THIS file instead.

Hybrid Software Keycode File (older software) - 119KB (versions 6.16b/5.28b or earlier)
NOTE: This update is necessary if you're getting a REGISTRATION ERROR after launching the DVR software, or if you plan on using IP cameras. Just download the file, unzip it, and follow these instructions:

1. Quit the DVR program.

2. Copy the DVSPass.dat file to this location: C:\Program Files\DVR Server.

3. Windows will ask you if you want to "overwrite the existing file." Select YES.

4. That's it. Re-launch the DVR software, and you shouldn't get the registration error any longer.

PC-Based eDD2 Software-Compressed Downloads & Instructions:

eDD2 Software-Compressed bundle - 116MB: Includes DVR Software, User Manual, Mobile Device Manuals, CMS (central management system), VLC Player (for playback).

Instructional Video Tutorials on YouTube: eDD2 Software

Full Installation of the eDD2 DVR Software - part I

Full Installation of the eDD2 DVR Software - part II

eDD PC-Based Software-Compressed Downloads & Instructions:

First time installers:

1. Download newest software version by clicking on the "Download" link below.

2. Unzip the file. Once unzipped, you should end up with a folder called with a number of installations, which depend on what type of EDD DVR card you have, as well as your DVR's operating system. Please check the "READ ME FIRST" image file to ensure the type of card, and then the "Compatibility Requirements" to ensure compatibility with your PC. Then double-click on the appropriate PCI or PCI-Express folder. NOTE: Real-time cards are: 4ch 120fps, 8ch 240fps, 16ch 480fps, 24ch 720fps, 32ch 960fps. Non-real-time cards are: 4ch 30fps, 16ch 120fps.

3. Within each of the sub-folders is a Setup.exe file. Double-click the one which matches your operating system, and follow the prompts. Pay close attention to the section about choosing the correct video mode (DirectDraw ACC / GEN / Direct3D). Follow the prompts to complete setup. You will have to install the drivers one by one (hit "Continue Anyway" if it asks about installing unsigned drivers). So if you have a 24 channel DVR, then you will have to click "Continue Anyway" 24 times.

Upgraders:

3. Exit the DVR software. Go to Start > All Programs > DVR > Uninstall to remove your previous installation. Then to remove any left over files from the previous installation, click on Start --> My Computer --> C: Drive. Right-click on the DVR folder, and click "delete."

4. Go to Start > Control Panel> System (double-click "System"). Click the "Hardware" tab, and click the "Device Manager" button.

5. Click the "+" icon to the left of "Sound, video and game controllers." You'll see drivers that repeat numerous times: one driver for every available video channel, up to 32 channels. Right-click on each and choose "Uninstall." You'll be presented with a warning. Click "OK."

6. Restart your computer.

7. Shortly after Windows launches, a system a dialog box with of "Found new multimedia device" will display, followed by "Video Capture Device" window.. Click "Cancel." Note: You may have to click "Cancel" several times, depending on the number of channels on the DVR Cards installed on your system because it will ask you once for every video channel in your system, up to 32.

8. Now, open the file folder that you unzipped in step 1. Within each of the sub-folders is a Setup.exe file. Double-click the one which matches your operating system, and follow the prompts. Pay close attention to the section about choosing the correct video mode (DirectDraw ACC / GEN / Direct3D).

Instructional Video Tutorials on YouTube: EDD Software

v8.2.2 to v8.4.2.7 EDD Software-Compressed Bundle (Windows XP, Vista, 7, all 32-bit only)- 49MB (PLEASE NOTE: For systems and cards purchased AFTER May 1st, 2006. DVR Cards are green in color.)
Includes v8.2.2 and v8.4.2.7 DVR Server and DVP Client for PCI Cards
Includes v8.4.2.4 DVR Server and DVP Client for PCI Express Cards
HTML Help Manual

REAL-TIME: 4 channels 120fps, 8ch 240fps, 16ch 480fps, 24ch 720fps, and 32ch 960fps.

NON REAL-TIME: 4 channels 30fps, 16ch 120fps.

v5.2 EDD Software Bundle - 9.61MB (PLEASE NOTE: For systems and cards purchased BEFORE May 1st, 2006. DVR Cards are gold in color.)
Includes v5.2 DVR Server Software, DVP Client Software v5.2.

EDD Manual for PCI Cards in CHM (Help File) Format ONLY - 14.4MB

EDD Manual for PCI-Express x1 Cards in CHM (Help File) Format ONLY - 2.88MB
NOTE: To update your current "Help" file, go to "My Computer" and double-click on "Local Disk (C:)." You'll see a folder called "DVR." Drag the new "Help" file into this folder. Windows will ask if you'd like to "replace the existing file?" Choose "Yes." Your "Help" file has now been updated. You can always access the help file by launching your DVR Software and clicking the question mark icon at the bottom of the DVR Screen. The file can also be read by simply double-clicking it after unzipping the downloaded file.